Last updated: April 25, 2026

A.C.T. Yagalla Services LLC d/b/a Elite Heating and Air Conditioning (“Elite Heating and Air Conditioning,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit eliteairservices.net, contact us, request HVAC service, or communicate with us by phone, email, chat, or text message.

Information We Collect

We may collect information you voluntarily provide, such as your name, phone number, email address, service address, city, service needs, appointment details, and messages you send to us. We may also collect basic website information such as browser type, device information, pages visited, referral source, and similar analytics or security data.

How We Use Information

We use information to respond to inquiries, schedule and provide HVAC services, send appointment or service-related updates, provide customer support, maintain business records, improve our website and services, protect against misuse, and comply with legal obligations.

Text Messaging and Mobile Information

If you choose to receive text messages from us, we may use your mobile number to send customer care and service-related messages, such as responses to inquiries, appointment coordination, service updates, and follow-up communications. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out and reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Service Providers

We may use trusted service providers to help operate our website, scheduling, communications, customer service, analytics, hosting, security, and business systems. These providers are permitted to use information only as needed to provide services to us. We do not sell your personal information.

Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to operate the site, understand visitor activity, improve performance, and protect the site from spam or misuse. You can adjust browser settings to refuse some cookies, though some website features may not function properly.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access, correction, or deletion of personal information where required by law. You may opt out of text messages by replying STOP. You may request help by replying HELP or contacting us directly.

Children’s Privacy

Our services are intended for adults and property owners or occupants seeking HVAC services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

A.C.T. Yagalla Services LLC d/b/a Elite Heating and Air Conditioning
304 Casa Dr, Copperas Cove, TX 76522
Phone: (254) 354-4658
Email: info@eliteairservices.net